 | The administration work load and paperwork to run a Service Department can just about 'kill' any profits from it. | | Non scheduled service jobs can be entered for a customer's (or Prospect's) equipment. Service history is updated. The service job can be done on-site, in the workshop, or at a Sub Contractor's location. |
| | The InterAcct Service & Maintenance system is designed to run efficiently n effort being required. | | For ad-hoc service jobs, the customer's equipment register can be created 'on the fly' by the system for new equipment items. |
| | Attached to the central database of Clients & Prospects is the Service Menu. | | For "Do & Charge" type service work, you can automatically create Draft Invoices, edit them if necessary, and then process them en bulk. Less admin time again. |
| | Here, you can record multiple Site Locations per customer. | | There are standard search enquiry screens by a Type, Make, Model - by Customer. |
| | At each site location, you can record what equipment is installed, and the Service Contract(s). | | You can search on Warranty expiry, or Service Contract expiry dates. |
| | A service/maintenance contract can be on multiple items of each Equipment Type, across multiple service intervals. | | You can also search on Serial numbers - by customer. |
| | It automatically sets up a forward schedule of maintenance jobs, with an estimate of the labour hours and materials required. | | InterAcct also has the software option of recording stock on hand by Serial Number. |
| | Scheduled Service jobs are created automatically. Search enquiries allow you to schedule employees in advance. | | The "Property" database allows you to search on physical property addresses, regardless of who the current owner is, and see what work has taken place at that location. |
| | InterAcct also sets up an automatic periodic invoice plan so that service contract billing are not overlooked, and takes little or no Admin effort. | | The "Service" software module is often personalised to allow detailed specifications on equipment - specific to the InterAcct customer's industry. |
| | As actual employee timesheet hours are recorded against job, and materials issued to jobs, there is a simple check to see that the service contract remains profitable throughout it's term. | | Employee can maintain a work schedule/diary by date & time. |
| | | | The standard reports can also be personalised to suit. |
