We have had some instances where a client will want their system personalised to better suit their specific needs. In most cases these changes are minor, just moving data around or adding and removing fields from data entry. But where the changes are more significant one option open to clients is to have a training session after the changes to cover how to use the new system.
This is great when it’s fresh in everyone’s mind, but another option is to have your developer create a specific video training session on your changes so that new staff in the future can have the training in the same level of detail or that you can refer back to it at any stage.
We have created these Personal Client Training video’s using Techsmith’s Camtasia Studios. They can be stored on your server or viewed online with a password.
Contact your Project Manager if you wish to take advantage of this service.